If you already had Pro8 installed on your computer and then you upgrade to Windows 10, you will probably find your videos load and play but you only see a black screen.
This happens during the Windows upgrade and is out of our control but luckily the fix is easy, you just need to reinstall the Pro8 software.
Go to our Download page and download the latest version and then install it.
NOTE: If you already have the latest version, you will first need to go to Windows Control Panel and uninstall Pro 8. Then you can reinstall it.